DATE:
AUTHOR:
The SpotOn Express team
TABLE OF CONTENTS:
    POS KDS Dashboard Settings Reports Labor Management Printer Integrations

    Product Updates: Weeks 4/1/25 - 4/30/25

    DATE:
    AUTHOR: The SpotOn Express team
    TABLE OF CONTENTS:

      This month was jam packed with exciting new feature enhancements! Here are the releases you should know about this month!


      Dashboard & Point-of-Sale


      Payroll Report

      Simplify Payroll Prep with Job and Wage Level Summary

      The new Express Payroll Report in SpotOn Express Dashboard gives you a clear view of total hours and wages per employee, per job, over a selected time period—making payroll prep faster and easier.

      Key Features

      • Simplified Payroll Summary: Total hours and wages per employee at a glance.

      • Job & Wage-Level Detail: See separate line items for each job and wage an employee worked.

      • Mobile Access (View Only): Check payroll data on the go from mobile web or the iOS Dashboard app.

      Learn more about the Payroll Report in this article.

      Wage Start Date

      Update Wages with the Right Start Date

      With the new Wage Start Date feature in Jobs and Wages, you can apply wage changes by setting an effective start date. Keep your payroll records accurate.


      DoorDash Order Details Directly on the POS

      Online orders placed through DoorDash will be viewable right on the POS. You can also "Cancel" orders from the same screen, which will inform your online ordering partner to refund the guest. These new features will help you have real-time order visibility and equip you to troubleshoot any issues to keep guests satisfied.

      Key Features

      • Real-Time Order Visibility: Access detailed online order information directly on your POS system.

      • Reduced Errors and Inadvertent Cancellations: Prevent missed orders by addressing issues directly on the POS.

      • Improved Guest Satisfaction: Stay aware of every order to ensure a better customer experience.

      Learn More


      Cash Rounding & Inclusive Tax Pricing


      We’ve solved two frustrating pain points for you:

      • Cash transactions that don’t land on round numbers — no more messy change calculations or uneven totals.

      • Inclusive tax pricing — you can now apply tax directly within the item price, not just as an add-on.

      These small but critical improvements ensure flat cash pricing works smoothly and inclusive tax applies cleanly at the item level, making your pricing clearer and your operations simpler.

      Key Features:

      • Simplified & Faster Cash Payments: Cash transactions process smoothly with clean, round totals, making payments quicker and more predictable.

      • Clear & Accurate Tax Handling: Easily manage inclusive vs. exclusive taxes in your Dashboard, ensuring transparency for both your business and customers.

      • Keep Customers Walking Through the Door: Keep high-volume cash customers happy with a seamless checkout experience while reducing operational headaches.

      Learn More


      View All Checks

      You can now enable a setting in the Dashboard that allows servers to view all open checks, not just their own. This is especially useful in bar settings or shared service environments where multiple employees work the same tables or tabs. With this update, teams can collaborate more efficiently and ensure no check is missed or delayed.

      Key Features

      • Shared Check Visibility: Allow all staff to see open checks, improving team coordination.

      • Better Collaboration: Make it easier for employees to manage shared tables or bar tabs.

      • Improved Service Flow: Reduce delays and confusion by ensuring everyone has access to the same check information.


      Flat Dollar Fees in Express

      You're now able to create flat dollar amount fees (e.g., $2 service fee) directly in the Dashboard, alongside existing percentage-based fees. This gives you more flexibility to set consistent, predictable charges that fit your business needs.

      Key Features

      • Flat Fee Options: Add fixed dollar fees easily alongside percentage-based ones.

      • Simplified Pricing: Create consistent, predictable charges for guests.

      • Revenue Clarity: Help ensure fees align with business goals and customer expectations.


      Return to Checks After Transaction

      Easily configure your POS to return directly to the Checks screen after completing a transaction, instead of going back to the Menu screen. This option is perfect for fast-paced environments where servers need to jump quickly between checks.

      Key Features

      • Faster Navigation: Go straight back to the Checks screen after a transaction.

      • Fewer Taps, Faster Service: Reduce unnecessary steps in high-volume settings.

      • Optimized Workflow: Keep the focus on managing active checks, not navigating menus.


      Auto Apply Fee in Express

      When creating or editing a fee, you're now able to set it to automatically apply to every order. This works across all order types and payment methods, making it easy to ensure no fees are missed and every sale includes the right charges.

      Key Features

      • Automatic Fee Application: Ensure fees are included on all orders without manual steps.

      • Maximized Revenue: Capture every eligible fee consistently.

      • Effortless Setup: Save time and eliminate the chance of missed charges.


      Print & KDS Routing

      Send Orders to the Right Printer or KDS

      With the new routing group feature, you can send items to the right kitchen printer or KDS station automatically - helping your kitchen stay organized, move faster, and improve order accuracy.

      Key Features

      • Automatic Item Routing: Send food and drinks items to the correct prep station without manual work.

      • Expo Screen Updates: See what's ready and what's still in prep in real time.

      • Quick and Easy Setup: Create routing groups and assign devices with just a few simple steps.

      Follow this article to set up Routing Groups today!


      Redesigned KDS Order Cards

      Available for all Express KDS merchants, the new order card design is now live! We've updated the look of KDS order cards to help kitchens move faster, stay organized, and reduce errors. The redesign introduces a cleaner layout, smarter visual cues, and improved order tracking tools to boost visibility and efficiency on the line.

      Key Features

      • Modern, Easy-to-Read Layout: Key order details are front and center, making it easier for staff to act quickly and stay focused.

      • Dynamic Car Sizing: Long tickets now expand to show more, with a “See All Items” button for full visibility when needed.

      • Color-Coded Order Types: Dine-in, to-go, and delivery orders now appear with distinct background colors, so staff can identify them at a glance.


      Watch quick product tutorial videos and sign up for LIVE webinars at SpotOn 101


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