- DATE:
- AUTHOR:
- The SpotOn Express team
Product Updates: Weeks 05/01/26 - 05/31/26
This month's updates are all about control — and less work to get there. Whether you're mapping your dining room down to the booth, automating your nightly books, or texting guests deals they'll actually open, these updates put more power in your hands without adding to your plate. Check out all 9 release updates for this month that you should know about!
Dashboard & Point-of-Sale
Table Maps: New Capabilities
Express Table Maps now supports three new capabilities that make it easier to represent and manage your dining room.
Split your floorplan into separate areas: Create sections like Main Floor, Patio, or Bar. Use Add area to create new ones and Manage area to reorder tabs, hide or show areas on the POS, rename, or delete.
Alphanumeric table names: Name tables with any combination of letters and numbers (up to 15 characters). Each name must be unique within the map.
New table types — booths and high tops: Represent your dining room more accurately with booth and high top types alongside standard tables.
On the POS, servers can switch between area tabs to jump straight to the section they're working — speeding service in busy shifts.
Master Table Pacing with Hold & Fire
Take control of the kitchen's rhythm without the chaos. Hold & Fire lets servers take a full table order at once and choose exactly when items are sent to the kitchen. Available on handhelds and stations, you can now pace meals perfectly.
What you can do:
Order in one pass: Take complete orders immediately without rushing timing decisions.
Reduce kitchen errors: Manually hold and fire items like mains or desserts to eliminate misfires.
Improve team focus: Front-of-house stays focused on hospitality while the kitchen receives clean, intentional fires.
The result? Better guest experiences, less kitchen confusion, and total control over your service pacing.
Smarter Tax Control for Off-Premise Orders
Take control of your off-premise tax rules without the manual workarounds. You can now configure tax overrides specifically for To Go and Delivery orders directly from the SpotOn Express Dashboard, ensuring complete accuracy across different order types.
With this new update, you can:
Automate order-type taxes: Automatically apply the correct tax rates for To Go and Delivery orders.
Eliminate manual workarounds: Stop wasting time manually adjusting tickets to fit regional tax laws (like CA and OH).
Protect your bottom line: Ensure accurate, compliant tax collection right at checkout.
Fewer manual adjustments, less guesswork, and total confidence that your off-premise taxes are running exactly the way you intended.
Reporting: Email Subscription & Easy Export
Stay on top of your operational and financial data with two new updates designed to save you time and eliminate manual tracking.
You can now schedule the Daily Recap report to land directly in your inbox on a cadence that fits your routine. Plus, when you need to dive deeper or share data one-off, you can export your Daily Recap to Excel with a single click. The downloaded .xlsx file perfectly reflects your selected date range, location, and filters — formatted and ready for your accountant.
With these updates to Daily Recap, you can:
Get insights to the people who need it: Easily loop in bookkeepers, accountants, or managers even if they don't have access to your SpotOn Dashboard.
Build effortless routines: Consistent email delivery helps your team make fast, data-driven decisions.
Export with one click: Instantly download structured data with automatic, clear file names for easy filing.
Smarter tracking. Less friction. More control over your business.
Learn more about the Daily Recap Learn more about Recap Email Subscriptions
Dashboard: Faster Mobile Login
Logging in shouldn't slow you down. The SpotOn mobile app now supports biometric login to help keep up with your busy operations.
With Face ID, Touch ID, or Android biometric sign-in, you can skip the password shuffle and get instant, secure access to your dashboard.
Faster access, less lag, and a smoother way to manage your business from anywhere.
Note: Please ensure your team downloads the latest version of the SpotOn app to enable this update.
Add-On's
Reach Guests Instantly With Text Message Marketing
Cut through the inbox clutter by adding text message delivery to DIY Marketing Campaigns and Loyalty Trigger-Based Deals. With a 98% open rate, your promotions are seen in under 3 minutes.
Maximize conversions: Drive 2–5x higher conversion rates than email.
Grow effortlessly: Capture phone numbers easily at checkout, reservations, or online ordering.
Launch Promo: Sign up in 2026 to pay just 3¢ per message for your first 6 months.
The result? Faster engagement and more guests walking through your doors.
Note: Guests must opt-in via loyalty, reservations, or online ordering to receive texts.
Fresh KDS Now Available
Fresh KDS integration is now available, bringing more advanced kitchen capabilities to higher-volume and more complex operations.
With Fresh KDS, you can:
Improve kitchen communication: Use audio alerts, cross-screen messaging, and real-time updates to keep teams in sync.
Support advanced workflows: Enable station-based routing, expo coordination, and label printing for streamlined operations.
Enhance guest experience: Add SMS notifications (add-on) to keep guests informed on order status.
Designed for growing restaurants that need more than basic KDS functionality, Fresh KDS helps teams move faster, reduce errors, and operate more efficiently during peak service.
MarginEdge Now Available
Take full control of your kitchen's financial health with our MarginEdge integration.
MarginEdge connects directly to SpotOn to automatically pull daily sales, menu, and labor data. By bridging the gap between your front-of-house and back-of-house, this powerful integration helps you stop wasting time on manual entry and start maximizing profitability.
With SpotOn and MarginEdge, you can:
Track actual vs. theoretical food costs: Instantly see where your margins are leaking to eliminate waste.
Streamline your inventory: Manage stock levels and push accurate sales data straight into QuickBooks Online.
Smarter kitchen tracking. Less data friction. More peace of mind.
Shogo Now Available
Ditch the spreadsheets and manual bookkeeping with our Shogo integration.
Shogo connects directly to SpotOn to automatically sync and post your daily sales data into your accounting software every morning. Once set up in minutes, it runs entirely in the background — giving you accurate financials without any extra daily effort.
With SpotOn and Shogo, you can:
Eliminate manual exports: Say goodbye to daily data entry and human error.
Sync with your preferred platform: Seamlessly push sales data straight into QuickBooks, Xero, Sage Intacct, Zoho Books, or NetSuite.
Automated books. Zero friction. More time back in your day.