DATE:
AUTHOR:
The SpotOn Express team
TABLE OF CONTENTS:
    KDS Dashboard Settings Menu Printer

    Product Updates: Weeks 01/01/25 - 01/31/25

    DATE:
    AUTHOR: The SpotOn Express team
    TABLE OF CONTENTS:

      New enhancements in Dashboard Menu, Kitchen Printer and Kitchen Display Systems. Here are the releases you should know about this month!


      Dashboard & Point-of-Sale


      Dashboard Menu

      Menu optimized for speed

      You can now drag and drop modifier groups on the Express menu in BOH to arrange them as you want them displayed on the POS. This gives all Express merchants the ability to drag and drop modifier groups on the Express menu in BOH

      • Drag-and-drop simplifies arranging modifier groups to match preferred workflow.

      • POS operators can save time by quickly locating modifiers in a logical, user-friendly order.

      • Customizable layouts minimize mistakes during fast-paced transactions.


      Add-On's


      Printers & Kitchen Display Systems

      Printing Improvements

      Order source on printed chits:

      Now, order origin (e.g., "DoorDash Marketplace") now appears on KDS-printed chits, helping your team quickly identify the specific provider for online orders.

      Clearer chit formatting:

      Improved spacing and removed unnecessary modifier quantities to make chits easier to read.

      Printer details for easy management:

      Quickly view a printer's MAC address, serial number, and printer model to simplify troubleshooting and printer management

      Improved printer connection:

      Printers now connect via both IP and MAC address, ensuring that they stay connected even if the router restarts and a new IP address is assigned.


      KDS Enhancements

      Better handling of partial refunds:

      KDS cards are updated to clearly display refunded and non-refunded quantities separately for items with partial refunds.

      Understand Check Sync issues faster:

      Improved Check Sync warnings now provide clearer message to help you act quickly.

      Leverage deeper insights:

      Updated system analytics and monitoring to provide deeper insights and improved reliability.


      Watch quick product tutorial videos and sign up for LIVE webinars at SpotOn 101

      TABLE OF CONTENTS:
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