DATE:
AUTHOR:
The SpotOn Express team
TABLE OF CONTENTS:
    POS Menu Integrations

    Product Updates: Weeks 03/01/25 - 03/31/25

    DATE:
    AUTHOR: The SpotOn Express team
    TABLE OF CONTENTS:

      Power up your operations and increase growth with smarter tools designed to move as fast as your team. From AI-driven marketing with Popmenu to seamless workflows and faster logins, these updates help you do more—with less friction. These are the releases you should know about this month!


      Dashboard & Point-of-Sale


      Reporting: Modernized for Deeper Insights & Better Reconciliation

      Deeper insights, better reconciliation, and a cleaner team management experience. We've redesigned the Product Mix from the ground up and added two new line items to help with reconciliation - Voided Items in the Sales Summary and Tax, Exemptions, & Adjustments in the Daily Recap's Order Summary.

      With the updated Product Mix report, you get:

      • Customizable columns, improved layouts, and easier navigation for even the most complicated modifier setups

      • New views into Most Paired Items, Sales by Hour, and Sales by Employee to help you surface insights, fine-tune your menu, and optimize staff scheduling

      • Clear metrics and breakdowns to get instant visibility into refunds, discounts, and your bottom-line impact

      The new Voided Items line item in Sales Summary gives you:

      • Instant visibility to spot leakage or misuse

      • Filters to spot patterns across your employees and identify team members who may need additional guidance

      The addition of Tax Exemptions & Adjustments to the Daily Recap's Order Summary equips you with:

      • A dedicated line to surface tax-exempt orders & marketplace facilitator adjustments (such as DoorDash delivery tax)

      • Clarity to understand discrepancies between sales totals & payments collected


      Add-On's


      Unlock Your Growth With Popmenu!

      Popmenu is a premium digital growth platform integrated with SpotOn. For restaurants that want maximum growth with minimal effort, Popmenu extends SpotOn from a point-of-sale system into a complete digital growth engine.

      It combines everything a restaurant needs to win online and grow revenue:

      • SEO-optimized websites

      • Dynamic interactive menus

      • Commission-free online ordering

      • AI-powered marketing + CRM

      • AI phone answering

      • Catering ordering workflows

      • Reputation management

      • Real-time ROI tracking

      Learn More


      Teamwork: Stay Logged In

      Teamwork’s mobile app update keeps your team moving without the login lag. With persistent login now live for both iOS and Android, you can:

      • Skip the credential shuffle and get fast access to schedules and tasks.

      • Reduce daily friction for staff who need quick, on-the-go information.

      • Improve the overall experience with a reliable, modern interface that stays ready.

      The result? Less time spent typing passwords, fewer frustrations for your team, and a smoother start to every shift.

      Faster access. Less lag. More momentum.

      Note: Please ensure your team downloads the latest version of the Teamwork app to enable this update.

      Teamwork Mobile App Download:


      Kitchen Display System: Prep + Expo Behavior Update

      We’ve made an update to how Prep and Expo stations work together to improve order handling and prevent tickets from closing too early.

      Prep and Expo will now stay in sync without automatically completing tickets:

      • Bumping items on Prep will update Expo, but will not close the ticket

      • Tickets will remain on Expo until they are manually completed

      • Expo now acts as the final review step before an order is done

      This update ensures a more reliable workflow for kitchens using both Prep and Expo.


      Watch quick product tutorial videos and sign up for LIVE webinars at SpotOn 101

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